Author: Thomas Douglas

Thomas Douglas is a transformative leader in the IT services sector, currently serving as the Chief Executive Officer of JMARK Business Solutions. With a strong foundation in organizational design, Douglas has successfully applied his expertise to create a people-first culture that promotes innovation and high performance.

Joining JMARK in 1997 as a level-one engineer after his service in the U.S. Navy, Douglas quickly demonstrated his potential and acquired the company in 2001. Under his leadership, JMARK has evolved from a small business with just six employees to a thriving organization with over 120 staff, recognized for nine consecutive years on the Inc. 5000 list of fastest-growing private companies. Douglas is not only committed to the growth of JMARK but also emphasizes the importance of organizational design in achieving sustainable success. He believes that a culture of psychological safety and open communication is crucial for unlocking the full potential of teams and individuals. His leadership philosophy is greatly influenced by his experiences in the Navy, where he learned the impacts of effective leadership.

Additionally, as a keynote speaker and best-selling author of "Adapt or Die," Douglas shares his insights on resilience and strategic organizational processes, including his "Algorithm of Success." This framework assists businesses in navigating change and achieving stability through clear and actionable strategies. His thought leadership extends beyond JMARK, as he serves as a trusted adviser to global clients on executive strategy, technology trends, and IT maturity.

Recognized for his innovative approach to managed services, Douglas's emphasis on organizational design has not only transformed JMARK but also positioned it as a leader in the industry, demonstrating the power of effective organizational structures in driving growth and enhancing client satisfaction.