Author: Kiersten Rippeteau

Kiersten Rippeteau is a distinguished organizational design consultant with over a decade of expertise in aligning business strategy, culture, and operations to achieve positive societal impact. Currently serving as the CX/EX Director at Palmer Consulting Group and the founder of New Commodity, Kiersten specializes in creating practical, impact-driven business models that enhance organizational effectiveness, particularly within the construction industry.

Her career began in the healthcare sector, where she worked as an internal consultant focusing on organizational development and human resources. This foundation equipped her with a deep understanding of organizational systems and human behavior, which she has applied throughout her career.

Transitioning to external consulting, Kiersten has tackled complex organizational design challenges, emphasizing the importance of aligning organizational structure with strategy and values. Kiersten's approach is characterized by her systems thinking and people-oriented perspective. She believes that every decision regarding roles, processes, or technology influences the organization’s design. By fostering strong linkages across silos and advocating for clarity and effective communication at all levels, she helps organizations navigate the complexities of design, particularly in industries like construction, where overlapping roles can create confusion.

As a thought leader in the field, Kiersten actively engages with the organizational design community, participating in conferences and podcasts to share her insights and practical advice. Her commitment to relationship-building, honesty, and trust in consultancy reflects her dedication to not only helping businesses succeed but also contributing positively to the world. Kiersten holds a Master of Science in Management and Organizational Behavior from Benedictine University and continues to make significant contributions to the field of organizational design, focusing on creating energizing experiences that unlock the potential of people and organizations.